Online Doctor Consultations in Japan
Book Japanese-licensed doctors for video consultations in Japanese or English. Get prescriptions and referrals. Pay with PayPay, LINE Pay, or card.
2,000+
Verified Doctors
160,000+
Consultations
4.9/5
Patient Rating
How Heliodoc Works in Japan
Get a doctor consultation from anywhere in Japan in four simple steps. No travel, no waiting rooms, no hassle.
Step 1: Choose a Specialty
Browse our medical specialties and select the type of doctor you need. From general practice to cardiology, dermatology, and more.
Step 2: Pick a Doctor
Review doctor profiles, credentials, ratings, and availability. Filter by language, experience, and patient reviews.
Step 3: Book & Consult
Choose a time slot and join your secure video consultation. Share symptoms, medical history, and any test results.
Step 4: Get Your Prescription
Receive your e-prescription, lab referrals, or specialist recommendations directly on your phone. Pick up medication at your nearest pharmacy.
Medical Specialties Available in Japan
Heliodoc connects you with 2,000+ verified doctors across 11 medical specialties in Japan. Consultations start from ¥1,500.
Payment Methods Accepted in Japan
Pay for your consultation with the payment method you prefer. Consultations in Japan range from ¥1,500 - ¥8,000.
What Patients in Japan Say
“オンライン診療は便利です。Heliodocで皮膚科の先生に相談しました。PayPayで支払いもスムーズでした。”
“Excellent service. I consulted an English-speaking doctor from my apartment in Umeda. Very professional.”
Cities We Serve in Japan
Heliodoc is available throughout Japan. Whether you are in Tokyo, Osaka, Yokohama, or any other city with internet access, you can book a doctor consultation.
Licensed and Compliant in Japan
Heliodoc operates under the revised MHLW (Ministry of Health, Labour and Welfare) telemedicine guidelines effective 2022. All doctors hold valid Japanese medical licenses (医師免許). Compliant with the Act on the Protection of Personal Information (APPI).
Frequently Asked Questions
Everything you need to know about using Heliodoc in Japan.
How does Heliodoc work in Japan?
Choose a specialty, select a licensed Japanese doctor (医師), and book a video consultation. Pay with PayPay, LINE Pay, or card. Prescriptions can be issued and sent to your preferred pharmacy.
Is Heliodoc covered by health insurance (健康保険)?
Some online consultations are covered under Japanese health insurance (kenkou hoken). Coverage depends on the condition and consultation type. We will indicate eligibility when booking.
Can I consult in English?
Yes. We have English-speaking doctors available for international residents and expats in Japan.
Ready to See a Doctor in Japan?
Join 160,000+ patients who have already used Heliodoc. Book a consultation in minutes. No waiting rooms. No travel.