Pricing
Healthcare that fits your life
Start free and upgrade as your needs grow. No hidden fees. Cancel anytime. Available in 60+ countries.
Earn 500 GeraCoins when you upgrade — that's $5 off any Gera service including Wrkdo, GeraEats, Agorivo, and more.
Free
Get started with essential telemedicine access at no cost.
- Browse verified doctors
- 1 consultation per month
- Basic digital health records
- Chat with doctors
- AI symptom checker
- Mobile app access
No credit card required
Professional
Everything you need for proactive, ongoing healthcare.
- Unlimited consultations
- Priority appointment booking
- HD video calls with doctors
- E-prescriptions & prescription delivery
- Full digital health records export
- Lab test booking & results
- Specialist referrals
- Chat & audio consultations
Family
Complete healthcare coverage for your whole family.
- All Professional features
- Up to 5 family members
- Family health dashboard
- Pediatric specialist access
- Shared health records per member
- Children & dependant coverage
- Family health reports
- Priority support
All plans include a 14-day free trial. No credit card required to start.
Compare plans
See exactly what's included in each tier.
| Feature | Free | Professional | Family |
|---|---|---|---|
| Monthly consultations | 1 | Unlimited | Unlimited |
| Family members covered | 1 | 1 | Up to 5 |
| Video consultations | |||
| Priority booking | |||
| E-prescriptions | |||
| Prescription delivery | |||
| Lab test booking | |||
| Digital health records | Basic | Full | Full |
| AI symptom checker | |||
| Specialist referrals | |||
| Family health dashboard | |||
| Pediatric specialists | |||
| Priority support |
Frequently asked questions
Everything you need to know about billing and plans.
- Can I cancel anytime?
- Yes, cancel with one click from account settings — no cancellation fees. You retain full access until the end of your current billing period.
- Does it cover in-person visits?
- Heliodoc is a telemedicine platform. For in-person visits, we can refer you to local doctors in your area via our specialist referral network.
- Is my data secure?
- Yes. All health data is protected with HIPAA-equivalent encryption and is fully GDPR compliant. We never sell or share your personal health data.
- Which countries are supported?
- Heliodoc is available in 50+ countries. Visit our countries page to check availability and local doctor coverage in your region.
- Do I need insurance?
- No. You pay directly for consultations and plans. Heliodoc works alongside your existing health insurance — you can still use both.
🪙 Earn GeraCoins with Heliodoc
Every consultation earns you GeraCoins. Spend them on Wrkdo, GeraEats, Agorivo, and every other Gera product.
Start earning todayReady to take charge of your health?
Join thousands of patients getting quality healthcare online. Start for free — no credit card needed.
14-day free trial on paid plans · No credit card required · Cancel anytime