What Our Patients Say
Real reviews from real patients across the globe. See why thousands trust Heliodoc for their healthcare needs.
Featured Reviews
Handpicked stories from patients who experienced exceptional care through Heliodoc.
Lifesaver for parents in smaller towns
My baby had diarrhea and I was panicking. Dr. Tetteh on Heliodoc calmed me down, showed me how to prepare ORS properly over video, and told me exactly when I should bring the baby to hospital. We avoided an unnecessary hospital visit. God bless this platform.
Mental health support that matters
Dr. Melnyk has been my therapist through Heliodoc for several months. She is incredibly compassionate and professional. The video sessions feel just as personal as being in the same room. She helped me work through PTSD and I am making real progress. Thank you Heliodoc.
Mental health support when we need it most
The stress of living in Lebanon takes a toll. Dr. Haddad on Heliodoc has been my therapist for 3 months and the sessions have been genuinely helpful. He understands the context we live in and his approach is both professional and humane. This platform is saving lives in Lebanon.
Comfortable and private consultation
Talking about women's health can be uncomfortable in person. Heliodoc gave me the privacy to discuss my concerns openly. Dr. Karimova was warm and professional. She ordered blood tests through the app and I got results in 2 days. Really appreciate this service.
Saved me from a bad situation
Had an allergic reaction to something I ate and wasnt sure how serious it was. Dr. Ochieng on Heliodoc responded quickly, assessed my symptoms on video, and told me what to take immediately. He stayed on the call until my symptoms started improving. Beyond grateful.
Comfortable and private consultations
Dr. Nora on Heliodoc is wonderful. She made me feel at ease discussing sensitive topics. The privacy of online consultation is especially important for womens health in Saudi Arabia. She ordered tests, reviewed everything carefully, and created a treatment plan. Highly recommend.
All Patient Reviews
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Finally a telemedicine platform that works in Armenia
I was skeptical about online doctors but Dr. Sargsyan was incredibly thorough. He spent 25 minutes going over my symptoms and even sent the prescription directly to my pharmacy in Yerevan. The video quality was perfect.
Saved me a trip to Yerevan
Living in Gyumri, getting to a specialist means traveling to Yerevan. Dr. Grigoryan diagnosed my skin condition through video call and the treatment she prescribed cleared it up in two weeks. This is a game changer for people outside the capital.
Great for parents with sick kids
My daughter had a high fever at 11pm and I didnt want to go to the ER. Dr. Hovhannisyan was available within 15 minutes on Heliodoc. He calmed us down, gave clear instructions, and followed up the next morning. Incredible service.
Helpful for mental health support
Been dealing with anxiety for months and finally decided to try online therapy. Dr. Vardanyan was understanding and professional. The chat consultation option is nice when you dont feel like being on video. Would have liked longer session time though.
E-prescription feature is amazing
The fact that Dr. Mkrtchyan could send my prescription digitally and I just showed the code at the pharmacy was so convenient. No more carrying paper prescriptions. The whole consultation took 20 minutes and I had my medication within an hour.
Good consultation for ear infection
Had a painful ear infection and couldn't get an appointment at the polyclinic for 3 days. Booked on Heliodoc and saw Dr. Simonyan same day. She was professional and the antibiotics she prescribed worked well. Platform is easy to use even for my parents.
Very impressed with the service
I used Heliodoc when I had a bad cold and couldn't leave bed. Dr. Lomidze was kind, listened carefully, and the e-prescription was ready in minutes. I sent my neighbor to pick up the medicine. Very modern service for Georgia!
Best dermatology consultation I have had
Dr. Kvirikashvili asked me to show the rash on video and immediately knew what it was. She explained everything clearly and the cream she recommended worked within a week. Much better than waiting weeks for a dermatologist appointment in Batumi.
Excellent follow-up care
After my heart procedure I needed regular check-ins. Traveling from Kutaisi to Tbilisi every month was exhausting. Now I do video consultations with Dr. Janelidze and only travel when absolutely necessary. He reviews my test results on screen and explains everything.
Good for kids checkups
My son had stomach problems and I wasn't sure if we needed to go to hospital. Dr. Gelashvili did a thorough assessment over video and reassured us it was just a stomach bug. Gave us home care instructions. Saved us an unnecessary ER visit.
Finally got help for my insomnia
I was embarrassed to go see someone about my sleep problems in person. The chat option on Heliodoc made it so much easier. Dr. Mchedlidze was empathetic and gave me both medication and behavioral suggestions. Sleeping much better now after 3 weeks.
Works great even in smaller cities
From Zugdidi and usually have to travel to Tbilisi for good medical advice. With Heliodoc I got a consultation in 30 minutes. The app is straightforward and the doctor spoke Georgian which I appreciated. Lab booking feature also very useful.
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