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Patient Reviews in Germany

See what patients in Germany say about their experience with Heliodoc online doctor consultations.

4.8
Average Rating
5
Reviews
80%
5-Star Rating
100%
Recommend
Cities: Berlin, Cologne, Frankfurt, Hamburg, Munich
Specialties: Dermatology, General Practice, Internal Medicine, Pediatrics, Psychiatry

All Patient Reviews

Filter by country, specialty, rating, or consultation type to find reviews most relevant to you.

Showing 5 of 5 reviews
T.M.
Thomas Mueller
🇩🇪 Berlin, Germany
Verified
Mar 20, 2026

Endlich eine gute Telemedizin-Plattform

Getting a Termin with a Hausarzt in Berlin can take weeks. Heliodoc gave me same-day access to Dr. Weber. She was professional, thorough, and the e-prescription (E-Rezept) worked perfectly at my Apotheke. The platform is DSGVO-compliant which is important.

Dr. Sabine WeberGeneral PracticevideoAcute bronchitis
29 found this helpful
L.H.
Lisa Hoffmann
🇩🇪 Munich, Germany
Verified
Feb 18, 2026

Fast and effective dermatology

Waiting 3 months for a dermatologist in Munich? Not anymore. Dr. Braun on Heliodoc saw me within 48 hours, correctly identified my eczema flare-up, and prescribed a treatment that worked within days. The video quality was excellent and the consultation felt just like being in a Praxis.

Dr. Markus BraunDermatologyvideoEczema flare-up
35 found this helpful
S.S.
Stefan Schneider
🇩🇪 Hamburg, Germany
Verified
Mar 5, 2026

Convenient for Krankschreibung

Had a bad flu and needed a sick note for work. Dr. Weber on Heliodoc assessed me via video, confirmed I was genuinely ill, and issued a digital Krankschreibung. No dragging myself to the doctor while feeling terrible. Very practical service.

Dr. Sabine WeberInternal MedicinevideoInfluenza
22 found this helpful
A.Y.
Ayse Yildirim
🇩🇪 Frankfurt, Germany
Verified
Feb 1, 2026

Mehrsprachiger Service ist super

As a Turkish-German family, finding doctors who speak both languages is great. Dr. Braun on Heliodoc understood our bilingual family dynamics. He examined our daughter via video for her rash and prescribed effective treatment. The platform is well built and easy to navigate.

Dr. Markus BraunPediatricsvideoChildhood skin rash
26 found this helpful
M.K.
Maria Kern
🇩🇪 Cologne, Germany
Verified
Mar 28, 2026

Therapy from the comfort of home

Psychotherapy waiting lists in Germany are 6-12 months. Heliodoc connected me with Dr. Weber much faster. She has been helping me with burnout symptoms and the video sessions are convenient and private. I no longer have to take time off work to attend appointments.

Dr. Sabine WeberPsychiatryvideoBurnout syndrome
41 found this helpful

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