Patient Reviews in Australia
See what patients in Australia say about their experience with Heliodoc online doctor consultations.
All Patient Reviews
Filter by country, specialty, rating, or consultation type to find reviews most relevant to you.
Brilliant for after-hours care
My GP clinic closes at 5pm and I cant take time off work. Heliodoc was perfect — Dr. Wilson was available at 7pm, spent a good 20 minutes with me, and bulk-billed the consultation. He diagnosed my UTI and sent the script to my local Chemist Warehouse. Absolute legend.
Faster than waiting months for a specialist
Getting a dermatology referral and appointment through Medicare takes forever. Dr. Taylor on Heliodoc assessed my suspicious mole within days, recommended I get it biopsied (it was fine thankfully), and followed up. The Australian sun means skin checks should be routine. Heliodoc makes them accessible.
Lifesaver for parents of young kids
My toddler had croup at 2am. Rather than bundle everyone in the car to the ED, I used Heliodoc. Dr. Wilson assessed him over video, talked us through steam therapy, and monitored via a follow-up call an hour later. The croup resolved without an ED visit. Worth every dollar.
Great mental health support remotely
Perth is so isolated and mental health services are stretched thin. Dr. Taylor on Heliodoc has been helping me with depression for a few months now. She is thoughtful and evidence-based in her approach. Video sessions from home are much more comfortable. Just wish there were more AEST-friendly time slots.
Managing chronic conditions made easy
I have Hashimotos and need regular blood work reviews. Dr. Wilson on Heliodoc reviews my pathology results, adjusts my thyroxine, and I only see my specialist annually now. The lab booking through the platform works with Dorevitch and Clinpath. Super convenient for Adelaide.
Essential for remote Australia
Living in Darwin, good specialists are hard to come by. Heliodoc bridges the gap brilliantly. Dr. Taylor treated my skin infection remotely — she could see the affected area clearly on video and prescribed the right antibiotics. For anyone in regional or remote Australia, this is a must.
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