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Patient Reviews in France

See what patients in France say about their experience with Heliodoc online doctor consultations.

4.8
Average Rating
5
Reviews
80%
5-Star Rating
100%
Recommend
Cities: Bordeaux, Lyon, Marseille, Paris, Toulouse
Specialties: Dermatology, General Practice, Internal Medicine, Pediatrics, Psychiatry

All Patient Reviews

Filter by country, specialty, rating, or consultation type to find reviews most relevant to you.

Showing 5 of 5 reviews
S.D.
Sophie Dubois
🇫🇷 Paris, France
Verified
Mar 18, 2026

Teleconsultation rapide et efficace

Getting a rendez-vous with a medecin in Paris is becoming impossible. Heliodoc gave me access to Dr. Martin the same day. He was attentive, diagnosed my sinusitis, and sent the ordonnance directly to my pharmacie. The teleconsultation was remboursable. Tres satisfaite.

Dr. Antoine MartinGeneral PracticevideoSinusitis
32 found this helpful
P.L.
Pierre Laurent
🇫🇷 Lyon, France
Verified
Feb 25, 2026

Excellent dermatologue en ligne

Impossible to find a dermatologue in Lyon with availability before 4 months. Dr. Moreau on Heliodoc saw me within a week. She examined my skin condition over video, was very precise in her diagnosis, and the traitement is already showing results. Merci Heliodoc!

Dr. Claire MoreauDermatologyvideoAcne vulgaris
37 found this helpful
A.B.
Amina Benali
🇫🇷 Marseille, France
Verified
Mar 8, 2026

Parfait pour les enfants

My son had gastro and I could not find a pediatre available in Marseille on Saturday. Heliodoc connected us with Dr. Martin who was gentle and professional. He prescribed rehydration therapy and told us when to go to urgences. Perfect service for parents.

Dr. Antoine MartinPediatricsvideoGastroenteritis (child)
30 found this helpful
J.D.
Jean-Marc Dupont
🇫🇷 Toulouse, France
Verified
Feb 10, 2026

Pratique pour le suivi de traitement

I use Heliodoc for my cholesterol follow-ups with Dr. Moreau. She reviews my bilan sanguin and adjusts my medication. Much more convenient than traveling across Toulouse. The only improvement would be integration with Carte Vitale for direct payment processing.

Dr. Claire MoreauInternal MedicinevideoHypercholesterolemia
16 found this helpful
C.R.
Camille Roux
🇫🇷 Bordeaux, France
Verified
Jan 18, 2026

Suivi psy accessible et professionnel

The shortage of psychiatrists in France is well known. Heliodoc gave me access to quality mental health care without the 6-month wait. Dr. Martin helps me manage my anxiety through regular video sessions. He is empathetic and truly listens. Je recommande vivement.

Dr. Antoine MartinPsychiatryvideoSocial anxiety
34 found this helpful

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