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Patient Reviews in United Kingdom

See what patients in United Kingdom say about their experience with Heliodoc online doctor consultations.

4.8
Average Rating
5
Reviews
80%
5-Star Rating
100%
Recommend
Cities: Birmingham, Bradford, Edinburgh, London, Manchester
Specialties: Dermatology, General Practice, Gynecology, Internal Medicine, Psychiatry

All Patient Reviews

Filter by country, specialty, rating, or consultation type to find reviews most relevant to you.

Showing 5 of 5 reviews
J.T.
James Thompson
🇬🇧 London, United Kingdom
Verified
Mar 19, 2026

Better than waiting 3 weeks for a GP

My NHS GP had no appointments for 3 weeks. Used Heliodoc and saw Dr. Mitchell the same day. She was brilliant — thorough examination over video, proper diagnosis of my chest infection, and prescription sent to Boots near my flat. Absolutely worth it.

Dr. Sarah MitchellGeneral PracticevideoChest infection
38 found this helpful
P.P.
Priya Patel
🇬🇧 Birmingham, United Kingdom
Verified
Feb 28, 2026

NHS dermatology referral would have taken months

The NHS dermatology waiting list in Birmingham is 4+ months. Dr. Clark on Heliodoc assessed my psoriasis flare-up within days, prescribed appropriate treatment, and set up a follow-up plan. My skin is already improving. Money well spent.

Dr. David ClarkDermatologyvideoPsoriasis flare-up
41 found this helpful
E.W.
Emma Williams
🇬🇧 Manchester, United Kingdom
Verified
Mar 12, 2026

Accessible mental health when the NHS cant cope

NHS mental health services are overwhelmed. After months on a waiting list, I tried Heliodoc. Dr. Mitchell was compassionate, professional, and actually had time to listen properly — something that felt impossible with 10-minute GP slots. The video sessions have been genuinely transformative.

Dr. Sarah MitchellPsychiatryvideoModerate depression
44 found this helpful
M.K.
Mohammed Ali Khan
🇬🇧 Bradford, United Kingdom
Verified
Feb 5, 2026

Good supplement to NHS care

I use Heliodoc between my NHS appointments for diabetes management. Dr. Clark reviews my HbA1c results and helps me fine-tune my insulin doses. He is knowledgeable and takes time to explain things. Would like to see NHS integration in the future.

Dr. David ClarkInternal MedicinevideoType 1 diabetes management
20 found this helpful
C.D.
Charlotte Davies
🇬🇧 Edinburgh, United Kingdom
Verified
Mar 26, 2026

Womens health taken seriously

Had been dismissed by multiple GPs about my period pain. Dr. Mitchell on Heliodoc actually listened, took my concerns seriously, and referred me for proper investigations. Turns out I had endometriosis. Sometimes you just need a doctor who will listen. Heliodoc was that for me.

Dr. Sarah MitchellGynecologyvideoEndometriosis
43 found this helpful

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