Patient Reviews in United Kingdom
See what patients in United Kingdom say about their experience with Heliodoc online doctor consultations.
All Patient Reviews
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Better than waiting 3 weeks for a GP
My NHS GP had no appointments for 3 weeks. Used Heliodoc and saw Dr. Mitchell the same day. She was brilliant — thorough examination over video, proper diagnosis of my chest infection, and prescription sent to Boots near my flat. Absolutely worth it.
NHS dermatology referral would have taken months
The NHS dermatology waiting list in Birmingham is 4+ months. Dr. Clark on Heliodoc assessed my psoriasis flare-up within days, prescribed appropriate treatment, and set up a follow-up plan. My skin is already improving. Money well spent.
Accessible mental health when the NHS cant cope
NHS mental health services are overwhelmed. After months on a waiting list, I tried Heliodoc. Dr. Mitchell was compassionate, professional, and actually had time to listen properly — something that felt impossible with 10-minute GP slots. The video sessions have been genuinely transformative.
Good supplement to NHS care
I use Heliodoc between my NHS appointments for diabetes management. Dr. Clark reviews my HbA1c results and helps me fine-tune my insulin doses. He is knowledgeable and takes time to explain things. Would like to see NHS integration in the future.
Womens health taken seriously
Had been dismissed by multiple GPs about my period pain. Dr. Mitchell on Heliodoc actually listened, took my concerns seriously, and referred me for proper investigations. Turns out I had endometriosis. Sometimes you just need a doctor who will listen. Heliodoc was that for me.
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