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Patient Reviews in Kenya

See what patients in Kenya say about their experience with Heliodoc online doctor consultations.

4.8
Average Rating
6
Reviews
83%
5-Star Rating
100%
Recommend
Cities: Eldoret, Kisumu, Mombasa, Nairobi, Nakuru
Specialties: General Practice, Internal Medicine, Pediatrics, Psychiatry, Sports Medicine

All Patient Reviews

Filter by country, specialty, rating, or consultation type to find reviews most relevant to you.

Showing 6 of 6 reviews
W.K.
Wanjiku Kamau
🇰🇪 Nairobi, Kenya
Verified
Mar 19, 2026

Better than queuing at Kenyatta

Spent too many hours queuing at public hospitals. Heliodoc changed everything. Dr. Ochieng gave me a proper consultation via video, diagnosed my acid reflux, and sent a prescription to my M-Pesa-linked pharmacy. The whole experience was seamless and affordable.

Dr. James OchiengGeneral PracticevideoAcid reflux (GERD)
36 found this helpful
B.K.
Brian Kipchoge
🇰🇪 Eldoret, Kenya
Verified
Feb 15, 2026

Great for athletes

As a runner in Eldoret, access to sports medicine is important. Dr. Wambui understood my training routine and gave excellent advice for my knee pain. She also helped with nutrition guidance. The video quality was good enough for her to assess my movement patterns.

Dr. Mary WambuiSports MedicinevideoRunner's knee
41 found this helpful
A.M.
Aisha Mohamed
🇰🇪 Mombasa, Kenya
Verified
Mar 8, 2026

Trusted doctor for my kids

Dr. Ali on Heliodoc is amazing with children. He asked my daughter to show him her throat on camera and made it feel like a game. She wasnt scared at all. Diagnosed tonsillitis and the medication worked perfectly. We have used Heliodoc 4 times now.

Dr. Hassan AliPediatricsvideoTonsillitis (child)
30 found this helpful
P.M.
Peter Mwangi
🇰🇪 Nairobi, Kenya
Verified
Feb 1, 2026

Taking care of mental health from home

Work stress was affecting my sleep and relationships. I tried the chat consultation on Heliodoc because I wasnt ready for face-to-face. Dr. Njeri was understanding and non-judgmental. After a few sessions I moved to video calls. Really glad I started this journey.

Dr. Lucy NjeriPsychiatrychatWork-related stress and anxiety
23 found this helpful
F.C.
Faith Cherono
🇰🇪 Nakuru, Kenya
Verified
Mar 28, 2026

Saved me from a bad situation

Had an allergic reaction to something I ate and wasnt sure how serious it was. Dr. Ochieng on Heliodoc responded quickly, assessed my symptoms on video, and told me what to take immediately. He stayed on the call until my symptoms started improving. Beyond grateful.

Dr. James OchiengGeneral PracticevideoAllergic reaction
44 found this helpful
J.O.
John Otieno
🇰🇪 Kisumu, Kenya
Verified
Jan 18, 2026

Managing diabetes from Kisumu

I live in Kisumu and used to travel to Nairobi for my diabetes checkups. Heliodoc means I can consult Dr. Wambui every month without the trip. She reviews my blood sugar logs and adjusts treatment. Lab booking through the app works at local labs here too. Excellent.

Dr. Mary WambuiInternal MedicinevideoType 2 diabetes management
21 found this helpful

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