Patient Reviews in Kenya
See what patients in Kenya say about their experience with Heliodoc online doctor consultations.
All Patient Reviews
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Better than queuing at Kenyatta
Spent too many hours queuing at public hospitals. Heliodoc changed everything. Dr. Ochieng gave me a proper consultation via video, diagnosed my acid reflux, and sent a prescription to my M-Pesa-linked pharmacy. The whole experience was seamless and affordable.
Great for athletes
As a runner in Eldoret, access to sports medicine is important. Dr. Wambui understood my training routine and gave excellent advice for my knee pain. She also helped with nutrition guidance. The video quality was good enough for her to assess my movement patterns.
Trusted doctor for my kids
Dr. Ali on Heliodoc is amazing with children. He asked my daughter to show him her throat on camera and made it feel like a game. She wasnt scared at all. Diagnosed tonsillitis and the medication worked perfectly. We have used Heliodoc 4 times now.
Taking care of mental health from home
Work stress was affecting my sleep and relationships. I tried the chat consultation on Heliodoc because I wasnt ready for face-to-face. Dr. Njeri was understanding and non-judgmental. After a few sessions I moved to video calls. Really glad I started this journey.
Saved me from a bad situation
Had an allergic reaction to something I ate and wasnt sure how serious it was. Dr. Ochieng on Heliodoc responded quickly, assessed my symptoms on video, and told me what to take immediately. He stayed on the call until my symptoms started improving. Beyond grateful.
Managing diabetes from Kisumu
I live in Kisumu and used to travel to Nairobi for my diabetes checkups. Heliodoc means I can consult Dr. Wambui every month without the trip. She reviews my blood sugar logs and adjusts treatment. Lab booking through the app works at local labs here too. Excellent.
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