Patient Reviews in United States
See what patients in United States say about their experience with Heliodoc online doctor consultations.
All Patient Reviews
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Affordable healthcare without insurance hassle
Between insurance deductibles and copays, seeing a doctor in NYC is expensive. Heliodoc offered a flat consultation fee, Dr. Chen was excellent, and he sent my prescription to my local CVS. Total time from booking to picking up medication was under 2 hours. Game changer.
Quick dermatology without the wait
My dermatologist in Chicago had a 2-month wait for an appointment. Dr. Park on Heliodoc saw me in 2 days. She identified my seborrheic dermatitis, prescribed ketoconazole shampoo, and my flaking cleared up in 10 days. The video quality was HD and she could see my scalp clearly.
Perfect for bilingual families
My parents only speak Spanish and take care of my kids during the day. When my son got sick, they used Heliodoc and Dr. Chen was able to communicate in both English and Spanish. He was great with my kid and the medication he prescribed worked fast. So convenient.
Convenient therapy sessions
LA traffic makes getting anywhere a nightmare. Having therapy sessions on Heliodoc from home or even my car during lunch has been great. Dr. Park is a fantastic listener and has helped me manage my anxiety. Only wish there were more evening time slots available on the West Coast.
Great for chronic condition management
Managing my hypothyroidism with monthly in-person visits was unsustainable with my work schedule. Dr. Chen on Heliodoc reviews my lab work, adjusts my levothyroxine, and I only go in-person for annual physicals now. The lab booking feature works with Quest Diagnostics which is super convenient.
Solid advice for my running injury
Strained my IT band training for a marathon. Dr. Park assessed my movement over video and prescribed PT exercises specific to my issue. She also identified that my running form might be contributing to the problem. Recovered in 3 weeks and ran my race. Highly recommend for athletes.
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